Streamlined support Get rid of the handbook collection of unit information and revel in a lot quicker situation identification and troubleshooting when HP retains a file within your Personal computer configuration and health and fitness data, delivered through cloud-based telemetry to our analytics and insights System.
Details telemetry Facts from equipment worldwide translates to Rewards for all HP buyers.
Print quality issues: If the caliber of a printed doc or photo just isn't as predicted, head over to HP Support , form your printer product amount, after which you can try to find print quality to find the Correcting Very poor Print High quality doc for measures to take care of the issue.
Reconnect the cable: Disconnect, after which you can reconnect the Ethernet cable to your rear from the printer, and then plug the cable into another valid port to the router.
Slide the item in to the ADF until eventually you hear a tone or see a concept over the user interface display indicating the loaded merchandise is detected. Change the paper guides to suit the product.
Load the sheets you happen to be intending to fax into your input tray and regulate the width guides so they relaxation towards the sides from the paper. The printer really should show if the printed facet in the web site(s) need to encounter up or down.
Download and run this application to quickly take care of scanner challenges security and detect and take care of other difficulties routinely.
1. HP Smart Support needs an HP Insights agent for security being set up. For Gen 9 and previously HP security commercial units, The client ought to manually obtain at or security by offering consent at time of the components’s very first boot, which permits HP to set up the HP Insights agent to collect facts linked to the machine.
Validate the community relationship: Affirm that the printer is connected to the wired network by checking the cable as well as lights to the printer’s Ethernet port. The eco-friendly hyperlink light-weight really should be continual, along with the orange activity gentle ought to blink when the cable is linked.
Need aid Whilst you’re on the go? HP Support Assistant Mobile provides you with most of the very same wonderful capabilities given that the Windows Edition while in the palm of your respective hand.
Deal with it quickly By enabling cloud-primarily based telemetry, your machine information and facts is securely shared with HP, and our Client Support crew is better Geared up to propose certain replacement sections and fixes.
Using essential wellness data sent out of your Computer system via a secure cloud-primarily based relationship into the HP Workforce Knowledge Platform,2 our Customer Support workforce can extra promptly entry your Computer's info, provide tips for situation resolution, and acquire you in your way.
HP Support Assistant will routinely check for updates, execute diagnostics, and supply troubleshooting tools to maintain your procedure operating efficiently
Pick security out Browse my Laptop for drivers and navigate to The situation in which you have saved the HP drivers (either on the computer or over a USB travel).